The quality of personnel on the ground is crucial. With Quest National Security, you can always rely on highly qualified individuals who undergo extensive background checks, reference verification, multiple interviews, and thorough training.

Our onboarding includes familiarization with security protocols, onsite training, and continuous supervision. Ongoing training covers key areas such as Post Orders Site Orientation, Foot Patrol, Laws of Arrest and Detention, Report Writing, First Aid & CPR, and OSHA/Hazard-Free Workplace compliance.

Most of our sites are staffed with post commanders, assistant post commanders, and roaming supervisors, all overseen by a regional manager to ensure consistent oversight and accountability.

Each client is assigned a dedicated, management-level contact to oversee their security needs. This direct communication eliminates the need to call a general hotline. Your questions and concerns are addressed quickly and without disrupting normal procedures.

Our performance review program serves as an essential tool to measure effectiveness and identify operational issues early, resolving them before they escalate into real problems.